The CB Hoyo Store
FAQs
How long will my print take to arrive?

Each print is made to order, just for you. Production takes care and time and so your item will be mostly dispatched within 4 weeks but please allow up to 10 weeks. As soon as it’s on its way, we’ll send you tracking info so you can follow every step of its journey.

How will my print be packaged?

For the UK, EU, and the rest of the world (ROW), items up to 42cm on the long edge (A3 size) are sent flat in an envelope, while anything larger is shipped rolled in a tube.

For the US, anything larger than 12"x16" will be sent in a tube. This policy helps ensure that items are shipped in the most appropriate and safe manner based on their size and destination.

Are import taxes included?

Please note that any applicable import taxes are not included in the shipping cost and are responsibility of the Buyer.

Are the prints archival?

My fine art prints are designed to last, and are only printed on archival fine art papers using processes that maintain the details of my work. You will not be disappointed, the print is breathtaking and holds the highest details that are contained in the image.

What's the policy on return?

My work is made to order, so we cannot accept returns. However if your print is damaged in transit, or in the very unlikely event that it arrives with a defect, we will replace it.

What if my print gets damaged in transit?

If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.

How long will this print be available for?

Until 18:00pm (CET) on 30th November, 2025. I don’t know if or when these artworks will be available again.